Refund Policy
The customer may request a refund in the following cases.

1. If the terms of the services rendered by the contractor are violated.
If the contractor fails to complete the work on time, it is possible to demand:
- reduce the cost of the work;
- postpone the terms to a new time;
- return the prepayment, i.e. take the opportunity to return the money for the service not rendered on time.
The contractor is obliged to return the entire prepayment. The exception is when the contractor can prove that the delay in the work was the fault of the customer or due to external circumstances.

2. If the service has been rendered poorly.
If the customer is not satisfied with the quality of the work performed, he can:
- Demand that the deficiencies be corrected. The contractor is obliged to correct the fault within the time agreed with the customer, unless otherwise stated in the service contract;
- demand a full refund.

3. If the service has not been rendered.
The Customer is entitled to a refund for a service that has not been rendered. He can demand a refund of the prepayment in full without explanation.

The client can go to court as soon as the contractor ignores the demand for a refund.